Shipping and Payments

Shipping and Payments
Shipping & Delivery

We offer free shipping via USPS first class mail ( 3 to 7 days)  and $4.99 for USPS priority mail (2 to 3 days). Orders placed, paid, and processed before 12 noon PST typically ship out the same business day. Orders placed, paid, and processed after 12 noon PST and on weekends and holidays ship out the following business day.

Privacy & Security
When your order is submitted online, you are protected. We take your privacy very seriously and follow all federal and state privacy laws to ensure your information is completely secure and confidential. We will not release your personal or order information to anyone and will not use your information for any purpose other than filling your order(s).

Returns & Replacements
Due to regulations regarding the sale of our products, returns are prohibited. However, in the event that the order is shipped incorrectly or the items received are not the items ordered, please contact us by email. We will issue a replacement of your original order.
Ordering

You may order from OPTIMIZED LABS 24 hours a day 7 days a week through our secure website. After your order is submitted, approved, and payment is received, your order will be filled, properly packaged and shipped by the USPS delivery service you selected. We will contact you with details when your order has shipped.

Payment, Pricing & Promotions
We accept payments with all major credit cards. We offer individual pricing. 
Satisfaction Guaranteed

We are committed to offering outstanding quality and service and we are here to serve you. If you are have any questions or issues regarding our service, please contact us to let us know the problem. We respond to ALL questions and inquiries.